Aged Receivable Specialist – International Clinical Laboratories (ICL)

Key Responsibilities

• Generate and maintain accurate and up-to-date records of outstanding payments and aged receivables for all clients.
• Monitor accounts receivable aging reports and identify overdue invoices.
• Follow up with clients regarding outstanding and overdue payments.
• Categorize clients requiring warning or court letters.
• Dispatch prepared letters to Client Service Representatives (CSRs), track delivery status, and obtain signed copies for documentation.
• Maintain accurate records of client communications, payment arrangements, and collection activities.
• Collaborate with the Finance Department to ensure accurate records and timely submission of claims and invoices.
• Work with Customer Service and Finance teams to resolve billing issues and client concerns.
• Document signed copies of letters following invoice delivery.
• Follow up on timely settlement of client invoices.
• Notify the Finance Department regarding clients eligible for incentive discounts.
• Process and send invoices to clients through the client portal or hard copy.
• Support clients in accessing invoices through the client portal in collaboration with Client Service Representatives.
• Contact clients regarding overdue payments and negotiate payment arrangements in collaboration with CSRs.
• Match payments received against outstanding invoices.
• Investigate and resolve payment discrepancies.
• Update financial records accurately.
• Generate reports on accounts receivable status, aging trends, and collection activities.
• Provide daily, weekly, and monthly updates to the Client Relations Manager/Director.
• Follow all company standard operating procedures.
• Perform other duties assigned by the Manager or Director.

Qualifications & Experience

Education:

• BA Degree in Accounting.

Experience:

• 0–2 years of experience in a similar role.

Required Skills & Competencies

• Basic proficiency in Microsoft Office, including:
  • Excel
  • Word
  • PowerPoint
  • Outlook
• Strong communication and interpersonal skills.
• Ability to work independently and take accountability for assigned responsibilities.
• Ability to work under pressure and meet deadlines.
• High level of honesty and integrity.
• Strong attention to detail and recordkeeping ability.
• Ability to follow up effectively with clients and internal departments.

Position Details

📌 Position: Aged Receivable Specialist
📌 Required: 1
📌 Employment: Contract – Maternity Cover
📌 Department: Client Relations
📌 Reports to: Client Relations Director
📍 Location: Addis Ababa (AA1)
💰 Salary: As per company scale

How to Apply

Qualified applicants should submit:

• Updated CV
• Cover Letter
• Copies of supporting documents

📧 Email:hrrecruitment@icladdis.com

⚠️ Important Application Instructions:

Your CV and Cover Letter must be merged into ONE PDF document.

Applications submitted in formats other than PDF will be automatically rejected.

Applicants must clearly write “Aged Receivable Specialist” as the email subject line.

⏰ Application Deadline: August 20, 2026