Associate Branch Sales and Customer Service Officer – Oromia Bank S.C.

Position: Associate Branch Sales and Customer Service Officer

This is an excellent opportunity for qualified 2026 graduates seeking to begin their career in banking, customer service, sales, and financial services.

General Requirements

Education:
BA Degree in any of the following or related fields:

• Accounting
• Accounting & Finance
• Management
• Business Management
• Marketing Management
• Economics
• Banking & Finance
• Entrepreneurship/Marketing
• Investment Management
• Cooperative Accounting and Auditing
• Cooperative Business Management
• Public Administration
• Business Management

Experience:

• No prior work experience required.
• Fresh graduates are encouraged to apply.

Graduation Year:

• Only graduates of 2026 are eligible.

Cumulative GPA:

• Male applicants: 3.50 and above
• Female applicants: 3.25 and above

Age:

• Must be below 30 years.

Place of Work & Language Requirements

1. Oromia Region – East & West Hararghe Zones

• Afaan Oromo
• Amharic
• English

2. Dire Dawa City Administration

• Amharic
• Af-Somali
• English

3. Harari Region

• Amharic is mandatory.
• English and other locally spoken languages are preferable.

4. Somali Region

• Amharic
• Somali
• English and other locally spoken languages are preferable.

Required Competencies

Core Competencies

• Perseverance
• Continuous learning
• Teamwork
• Integrity and trust
• Customer focus

Individual Competencies

• Action-oriented approach
• Interpersonal skills
• Problem-solving

Technical Competencies

• Marketing and sales
• Bank product knowledge
• Customer service
• Communication and negotiation skills

Employment Details

💼 Employment: Permanent after satisfactory completion of the probation period
💰 Salary: According to Oromia Bank’s salary scale and benefits package
📅 Deadline: August 18, 2026

Required Documents

Applicants should bring:

• Application letter
• Updated CV
• Original and copy of degree
• Student copy
• Grade 8 Completion Certificate showing age
• If the Grade 8 certificate does not show age: original and copy of Birth Certificate

Important: All documents must be clear, visible, and free from erasures. Erased documents will not be accepted.

How to Apply

Applicants must apply in person at the registration location and clearly indicate the District Office they wish to apply for.

Registration Locations:

📍 Oromia Bank S.C. Dire Dawa District Office
Dire Dawa City, around Sabian, Bira Mall, 5th Floor, in front of Dire Mall.

📍 Jigjiga Branch
Jigjiga Town, Kebele 03, YUSRA Building, Ground Floor.

📅 Registration Deadline: August 18, 2026

Note: The assignment will be at one of the branches under the District Office selected by the applicant. Only shortlisted candidates will be contacted.