Front Desk and Business Support Coordinator – Construction Solutions PLC

The successful candidate will assist with client follow-up, training arrangements, proposal documentation, and administrative coordination while working closely with consultants, trainers, and the business development team.

Key Responsibilities

Front Desk & Reception

• Welcome visitors and maintain an organized reception area.
• Answer and direct telephone calls.
• Handle routine enquiries professionally.

Client Communication

• Provide approved information about CONSOL's services.
• Record enquiries and direct requests to the appropriate team.
• Follow up on outstanding responses.

Proposal & Document Support

• Assist with formatting, compiling, and organizing proposal documents.
• Coordinate approved submissions.
• Maintain proposal and submission records.

Training & Meeting Coordination

• Assist with scheduling and participant registration.
• Coordinate invitations and attendance records.
• Support preparation of training materials and meeting arrangements.

Administrative Support

• Manage incoming and outgoing correspondence.
• Maintain electronic and physical files.
• Assist with routine office and project coordination.

Follow-up & Reporting

• Maintain contact lists and task records.
• Track pending enquiries and administrative deadlines.
• Provide timely updates to responsible team members.

Qualifications & Experience

• BA in Management, Business Administration, Marketing, or a related field.
• 0–2 years of relevant experience in reception, customer service, office administration, or business support.
• Fresh graduates are encouraged to apply.

Required Skills

• Clear verbal and written communication.
• Good English reading and writing skills.
• Strong customer service and interpersonal skills.
• Good telephone etiquette.
• Strong organization, scheduling, filing, and record-keeping abilities.
• Attention to detail and accuracy.
• Working knowledge of MS Word, Excel, email, and basic presentation preparation.
• Ability to prioritize tasks and follow up on deadlines.
• Professional conduct and discretion when handling client information.
• Ability to work independently and as part of a team.
• Ability to remain composed under pressure and manage multiple routine tasks.

Additional Advantage

• Familiarity with proposal documentation.
• Experience or knowledge of training coordination.

How to Apply

Interested applicants should submit an application letter, CV, and supporting credentials within 15 consecutive days from the announcement date.

📧 Email:consoljobs2026@gmail.com

Email/Application Subject:Front Desk and Business Support Coordinator

In-Person Application

Construction Solutions PLC
Meskel Flower to Wollo Sefer Street (Ethio China Road)
Martereza Building, 3rd Floor, Office No. 301
Addis Ababa, Ethiopia

📞 Phone: +251 11 4 70 04 52

Note: Applicants should use only the telephone number provided in the announcement.