Customer Service Officer II – Hijra Bank S.C.
Customer Service Officer II – Hijra Bank S.C.
- 1 Vacancy
- 12 Views
Experience
2 Year
Employee type
Full TimePosition
Entry Level
Offer Salary
ተመራጭ
Job Description
Job SummaryThe Customer Service Officer II is responsible for delivering excellent customer service, handling daily banking transactions, supporting customers with account-related services, and ensuring smooth branch operations in line with bank policies and procedures.
Key Responsibilities
- Provide efficient and professional customer service.
- Process customer transactions and account services.
- Handle customer inquiries and resolve service-related issues.
- Support account opening and documentation processes.
- Ensure compliance with banking procedures and internal controls.
- Maintain accurate records and reports.
- Promote bank products and services to customers.
Qualifications & Experience
- Bachelor's Degree in Accounting, Finance, Economics, Management, Banking and Finance, or related fields.
- Relevant banking or customer service experience is preferred.
- Good communication and customer handling skills.
- 2 years of banking operation knowledge of IBE will be advantageous
- people required 10
- Duty Station: Addis Ababa,Bishoftu & Gunchire
Education
. bachelor degree in accounting ,managment,Economics or related Fields.
How to Apply
Interested candidates can apply online through:
🔗 Application Linkhttps://docs.google.com/forms/d/e/1FAIpQLSfG2iZlknCd4skgzBzZZJ2Zh0ha-23tcYziJsQLuTDeA-FbQg/viewform
ችሎታ
Leadership SkillsCommunication SkillsComputer SkillsCustomer Service SkillsProblem-Solving
