District Digital Banking Officer II-ZamZam Bank S.C

Key Responsibilities

• Drive enrollment, activation, and usage of mobile banking, internet banking, cards, agent-linked services, and other digital channels.
• Work with branches to promote and activate digital products.
• Monitor digital performance by branch, product, campaign, and customer segment.
• Conduct branch coaching, customer demonstrations, awareness sessions, and field activations.
• Identify dormant users and onboarding or usage barriers.
• Coordinate with Head Office digital teams on system issues, product feedback, and training.
• Prepare digital banking dashboards, activation reports, performance updates, and issue logs.

Education & Experience

• Bachelor’s Degree in Information Systems, Computer Science, Management, Marketing, Banking & Finance, or a related field.
• Minimum 3 years of relevant experience, preferably in digital banking, branch operations, product support, customer service, or channel development within the banking sector.
• Knowledge of Interest-Free Banking is an added advantage.

What ZamZam Bank Offers

• Purpose-driven career in Interest-Free Banking
• Professional and leadership development
• Exposure to digital transformation
• Contribution to financial inclusion
• Competitive salary and attractive benefits

How to Apply

Applicants should submit their application letter, updated CV, educational credentials, and work experience credentials in PDF format, clearly stating the position and location applied for.

🔗 Apply Online – ZamZam Bank

⏳ Application Deadline: August 31, 2026

⚠️ Note: Only candidates who meet the stated minimum requirements will be considered, and only shortlisted applicants will be contacted.