EV Showroom Attendant – Geely Ethiopia Hiring : Kerchanshe Trading Company

Hiring Organization: Kerchanshe Trading Company
Job Category: Sales & Marketing
Employment Type: Full-Time
Location: Addis Ababa, Ethiopia
Application Deadline: August 22, 2026

Job Summary

Kerchanshe Automotive Division is seeking a professional, customer-oriented, and enthusiastic EV Showroom Attendant to support its sales and customer experience operations for Geely Electric Vehicles.

The EV Showroom Attendant will serve as the first point of contact for showroom visitors, creating a welcoming customer experience while providing basic information about EV models, coordinating customer engagement with sales consultants, maintaining showroom standards, supporting vehicle displays, and assisting with customer inquiries and demonstrations.

Key Responsibilities

Customer Reception & Experience

• Welcome showroom visitors in a professional, courteous, and friendly manner.
• Identify customer needs and direct visitors to the appropriate Sales Consultant or department.
• Provide preliminary information about available EV models, features, and services.
• Manage visitor registration and maintain customer records.
• Support customer satisfaction initiatives and ensure a positive showroom experience.

Product Information Support

• Develop a strong understanding of the dealership's EV portfolio.
• Explain basic vehicle features, model differences, charging options, and EV ownership benefits.
• Assist customers with brochures, catalogs, and marketing materials.
• Provide information about promotions, financing options, events, and aftersales services.
• Support customer inquiries related to charging, battery technology, vehicle range, and maintenance.

Showroom Operations

• Ensure showroom vehicles are presented according to dealership and manufacturer standards.
• Maintain showroom cleanliness, organization, and visual appeal.
• Conduct daily checks to ensure display vehicles are clean, charged, and properly positioned.
• Ensure vehicle specifications and promotional materials are accurate and up to date.
• Assist with vehicle movements, exhibitions, launches, and promotional events.

Customer Traffic & Lead Management

• Record and track customer visits, inquiries, and showroom traffic.
• Collect customer information and support timely follow-up by the sales team.
• Assist with scheduling appointments and vehicle demonstrations.
• Coordinate customer test-drive requests with Sales Consultants.
• Maintain accurate customer information in CRM systems where required.

Administrative Support

• Maintain visitor logs and daily showroom activity records.
• Support preparation of sales documents and customer information packages.
• Assist with filing, document management, and general administrative duties.
• Support showroom traffic and customer engagement reporting.

Marketing & Brand Representation

• Represent Kerchanshe Automotive Division professionally as a brand ambassador.
• Participate in product launches, roadshows, exhibitions, and promotional campaigns.
• Maintain awareness of competitor products and market developments.
• Contribute to strengthening the dealership's customer experience and brand reputation.

Qualifications & Experience

Education

• Bachelor's Degree in Marketing Management, Business Administration, Automotive Technology, or a related field.
• Additional training in customer service, hospitality, sales, or automotive retail is an advantage.

Experience

• Minimum of 2 years of experience in customer service, showroom operations, front-office administration, hospitality, retail sales, or automotive dealership environments.
• Experience in automotive dealerships or EV retail operations is an advantage.
• Experience handling customer inquiries and visitor management is preferred.

Technical Knowledge

• Basic understanding of electric vehicle technology and ownership.
• Knowledge of vehicle models, features, and specifications.
• Understanding of customer relationship management principles.
• Familiarity with CRM and dealership management systems.
• Proficiency in Microsoft Office applications.

Required Skills & Competencies

• Excellent customer service orientation.
• Strong communication and interpersonal skills.
• Professional appearance and presentation.
• Positive attitude and enthusiasm.
• Strong organizational and attention-to-detail skills.
• Customer relationship management skills.
• Problem-solving ability.
• Teamwork and collaboration.
• Ability to work under pressure.
• Adaptability and willingness to learn.
• High integrity and professionalism.
• Fluent written and spoken English and Amharic; additional languages are an advantage.

Key Performance Indicators

Performance will be evaluated based on:

• Customer satisfaction.
• Visitor engagement and lead capture.
• Accuracy of customer information.
• Showroom presentation standards.
• Customer waiting-time management.
• Test-drive coordination.
• Successful handover of customers to Sales Consultants.
• Showroom operational readiness.
• Customer feedback.
• Attendance and professional conduct.

Working Conditions

• Primarily showroom-based.
• Frequent interaction with customers and visitors.
• Weekend and extended working hours may be required.
• Participation in exhibitions, roadshows, vehicle launches, and marketing events may be required.

What We Offer

• Competitive compensation and benefits.
• Professional development and automotive product training.
• Exposure to innovative electric vehicle technologies.
• Career growth opportunities.
• Dynamic and customer-focused work environment.

How to Apply

Interested and qualified applicants are invited to apply through the official application form:

Apply Here:https://forms.gle/wyjY2DGxwfnzSUt28

Deadline: August 22, 2026

Only qualified applicants who meet the requirements are encouraged to apply.