After-Sales Service Coordinator

Duties & Responsibilities

• Communicate with customers after vehicle purchase to understand their service needs and concerns.
• Assist and arrange maintenance, repair, and warranty-related services for Woda Bajaj vehicles.
• Coordinate with mechanics, technicians, and the service department to ensure timely and quality service delivery.
• Provide accurate information about service schedules, spare parts, and warranty coverage.
• Record and track all customer requests, complaints, and follow-ups to ensure proper resolution.
• Maintain strong relationships with customers to build trust and promote repeat business.
• Prepare daily and monthly service activity reports for management.
• Support continuous improvement of the after-sales process by providing feedback from customers.

Required Qualifications

• Education: Bachelor’s degree in Industrial Engineering or Mechanical Engineering.
• 0–1 year of work experience in after-sales service, customer relations, or the automotive industry.

Skills & Competencies:

• Basic understanding of automotive systems and vehicle components.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to handle multiple tasks efficiently.
• Eagerness to learn and grow within the company’s after-sales department.

How to Apply
Submit your application via the link below:
🔗 Apply Here!