Customer Service Officer (CSO) – FDRE MESOB Service Vacancy Announcement
Customer Service Officer (CSO) – FDRE MESOB Service Vacancy Announcement
- 1 Vacancy
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Offer Salary
Attractive
Job Description
FDRE MESOB Service is inviting motivated and qualified candidates with relevant customer service experience to join its team as Customer Service Officers. The successful candidates will serve as a primary point of contact between the organization and its customers, ensuring professional, efficient, and customer-centered service delivery
FDRE MESOB Service encourages individuals with disabilities, including candidates who are Deaf or hard of hearing, to apply. Knowledge of American Sign Language (ASL) is an advantage.
Key Responsibilities
Respond to customer inquiries professionally and promptly.
Resolve customer complaints and address concerns efficiently.
Process customer service requests accurately.
Collect customer feedback to help improve service delivery.
Build and maintain positive, long-term relationships with customers.
Support high-quality customer service that strengthens the organization’s mission and reputation.
Qualifications and Requirements
Relevant experience in customer service roles.
Strong written and verbal communication skills.
Excellent problem-solving abilities.
Good attention to detail.
Commitment to delivering high-quality, customer-centered service.
Knowledge of American Sign Language (ASL) is an advantage.
Equal Opportunity: Individuals with disabilities, including Deaf and hard-of-hearing candidates, are encouraged to apply.
Employment Details
Duty Station: Mesob Imperial, Addis Ababa
Contract Duration: 1 year
Work Schedule: Full-time
How to Apply
Interested and qualified applicants should complete the official online application form using the link below.
Online Application Form:https://forms.gle/soGCu1enpwbFCbbv8
Application Deadline: Not specified in the announcement. Applicants are encouraged to check the application form for further details.
