Digital Solutions Specialist – World Vision Ethiopia

The position focuses strongly on software development, data integration, data management, dashboards, AI-supported analytics, and digital systems. The specialist will develop data connectors, APIs, ETL pipelines, and a unified data model that brings information from multiple platforms into real-time, multi-sector monitoring and reporting dashboards.

The role will also support AI-assisted analytics, mobile data collection systems, user training, technical support, responsible AI, data protection, and information security.

Key Responsibilities

💻 Software Development & Data Integration

• Design, develop, test, and maintain data consolidation software integrating multiple source systems.
• Build and maintain APIs, connectors, ETL pipelines, and data transformation processes.
• Develop automated data-quality checks, validation, deduplication, and error-handling systems.
• Follow agile development practices including sprints, backlogs, reviews, retrospectives, and continuous user feedback.
• Maintain version control, code reviews, release management, and technical documentation.
• Ensure personally identifiable information and child protection data remain within authorized systems.

📊 Dashboard & Data Visualization

• Build and operate a centralized real-time monitoring and reporting dashboard covering multiple sectors and project locations.
• Track project reach, geographic coverage, demographic disaggregation, targets, supply pipelines, complaints, and monitoring findings.
• Develop interactive visualizations, maps, charts, and drill-downs using D3.js or equivalent tools.
• Support Power BI dashboards and routine reporting.
• Produce maps, sector snapshots, coverage analysis, and management reporting products.

🤖 AI & Analytics

• Implement AI-supported anomaly detection, deduplication, forecasting, and operational analytics.
• Support complaints and feedback analytics in local Ethiopian languages.
• Ensure safeguarding and PSEA-related complaints are immediately routed to confidential human handlers.
• Use AI for triage and trend analysis while ensuring complaints are handled and closed by trained staff.
• Support AI-assisted reporting while ensuring outputs are reviewed by technical and MEAL teams.

📱 Digital Systems & Technical Support

• Configure and support platforms such as LMMS/ITS, CommCare, KoboToolbox/ODK, mWater, MEQA, CPIMS+/Primero, and SMAP where applicable.
• Provide technical support for beneficiary registration, distribution tracking, assessments, WASH monitoring, education data, and case-management systems.
• Provide remote and on-site helpdesk support and resolve system incidents.

🎓 Training & Capacity Building

• Develop SOPs, training materials, and quick-reference guides.
• Train World Vision field staff, MEAL teams, and implementing partners.
• Deliver Training of Trainers (ToT) sessions and support digital focal points.
• Strengthen partners' capacity in secure data handling and responsible use of digital tools.

🔐 Data Protection & Security

• Conduct and maintain Data Protection Impact Assessments (DPIAs) and security reviews.
• Ensure compliance with World Vision data protection policies and humanitarian data-responsibility standards.
• Manage user access, permissions, audit logs, consent, and incident response.
• Ensure external AI services do not process personally identifiable beneficiary data.
• Conduct regular responsible-AI reviews.

Qualifications & Experience

Education:

• BSc/MSc in Computer Science, Software Engineering, Information Systems, Data Science, or a related field.

Experience:

• 5–7 years of experience in software development, data systems, or information management.
• Experience developing data integration/consolidation systems using connectors, APIs, and ETL pipelines.
• Experience building unified data models and dashboards.
• Experience working with Agile methodologies such as Scrum or Kanban.
• Experience with humanitarian or development data systems is highly desirable.
• Experience training and supporting non-technical users and local partners.
• Experience working in emergency or fast-paced environments is an advantage.

Technical Skills

• Programming with Python, C#, JavaScript/Node.js, or similar.
• Strong SQL skills.
• REST API development and integration.
• Git and version control.
• Agile development methodologies and tools such as Jira or Azure DevOps.
• Data integration, ETL, validation, and data-quality management.
• Power BI or equivalent BI platforms.
• D3.js or comparable JavaScript visualization libraries.
• KoboToolbox, ODK, or CommCare configuration.
• Mobile/offline data collection and multilingual forms.
• Applied AI and analytics, including deduplication, anomaly detection, forecasting, and NLP.
• Microsoft 365 and Power Platform, including Power Apps, Power Automate, Power BI, Teams, SharePoint, and OneDrive.
• Strong understanding of data protection, privacy, consent, and responsible AI.
• Excellent written and spoken English.

Preferred Qualifications

• Certification in data analytics, Power BI, or data engineering.
• Humanitarian information management or IM Cluster training.
• Experience with cash/beneficiary deduplication systems.
• Knowledge of Ethiopian languages including Amharic, Afaan Oromo, Tigrinya, Somali, or Afar.
• PMP, PRINCE2, Scrum, PSM, SAFe, cloud, or security certifications.

How to Apply

Interested applicants should apply online through the World Vision International careers portal.

Apply for Digital Solutions Specialist – World Vision Ethiopia

📍 Location: Addis Ababa
🕒 Deadline: September 11, 2026
💼 Employment: Full-Time

Important: World Vision does not charge applicants any fee for job applications. Applicants should be cautious of recruitment scams requesting money or sensitive personal information upfront.