Dodai Manufacturing – Customer Experience (CX) Manager


Dodai Manufacturing – Customer Experience (CX) Manager
- 1 Vacancy
- 7 Views
Experience
5 Year
Employee type
Full TimePosition
Experienced Professional
Offer Salary
Attractive
Job Description
Dodai Manufacturing Plc is recruiting a Customer Experience (CX) Manager.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, Engineering or related field
- 5+ years’ experience in customer experience, after-sales or service operations
- Automotive, mobility or telecom experience is advantageous
- Proven leadership of customer-facing teams
- CRM and data analytics experience
- Strong process-improvement and analytical skills
- Fluency in English and Amharic
- Strong team-management skills
📍 Location: Addis Ababa
📅 Deadline: August 31, 2026
🔗 Apply:Dodai Careers
Skills
Organizational SkillsFlexibilityCommunication SkillsComputer SkillsCustomer Service SkillsProblem-SolvingInterpersonal Skills

