Dodai Manufacturing – Junior Customer Experience Officer

Requirements:

• Bachelor’s degree in Marketing, Management, Business, Customer Service Management or related field
• 1–2 years’ customer support/call centre/front-facing experience
• Excellent verbal and written communication
• Strong listening and problem-solving skills
• Familiarity with phones, chat platforms and customer support systems
• Basic reporting and data-entry skills
• Ability to work in a fast-paced environment

📍 Location: Addis Ababa
📅 Deadline: August 31, 2026