Sales Officer – International Clinical Laboratories (ICL)

Key Responsibilities

• Develop and implement sales strategies and business development plans aligned with ICL's growth objectives.
• Stay informed about new services, projects, developments, and approaches within the company.
• Identify and pursue sales opportunities within the healthcare industry.
• Research potential clients and develop new business opportunities.
• Conduct cold calls, sales presentations, promotional activities, and client visits.
• Build and maintain strong relationships with healthcare providers, hospitals, clinics, and other stakeholders.
• Serve as a key point of contact for clients and respond to their needs and inquiries.
• Achieve individual and team sales and revenue targets.
• Track sales performance and provide regular sales reports.
• Address client complaints in collaboration with the Client Relations section and relevant departments.
• Provide input into the preparation of promotional materials and support their distribution.
• Collaborate with laboratory managers, clinicians, Client Relations, Customer Service, and other internal departments.
• Gather client feedback and share market intelligence with relevant teams.
• Coordinate client onboarding and ensure smooth communication with new and existing clients.
• Monitor clinical laboratory industry trends, technologies, competitor activities, and relevant regulations.
• Identify and take ownership of new sales opportunities.
• Manage the sales funnel effectively and support successful deal closures.
• Contribute to building a high-performance sales culture.

Qualifications & Experience

Education:

Applicants should have a Bachelor's degree in one of the following or a related field:

• Sales & Marketing
• Business Administration
• Laboratory Science
• Medical/health-related fields
• Other relevant disciplines

Experience:

• 1–3 years of experience in a similar sales/business development role.

Technical Competencies

• Knowledge of clinical laboratory science.
• Strong sales, negotiation, and client acquisition skills.
• Excellent communication and persuasion skills.
• Strong coordination and organizational abilities.
• Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Problem-solving and conflict management skills.
• Ability to analyze market trends and sales metrics.
• Ability to provide actionable sales and market insights.

Behavioral Competencies

• Ability to work independently and take accountability.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong conflict management and resolution skills.
• Ability to work with people from diverse backgrounds.
• High level of honesty and integrity.
• Results-oriented mindset.
• Strong networking and relationship-building skills.
• Proactive approach to identifying opportunities.

Additional Requirements

• Fluent written and spoken English.
• Strong customer-service orientation.
• Willingness to work toward and exceed sales targets.

Job Details

📍 Location: Addis Ababa
🏢 Department: Business Development
💼 Employment: Full-Time
💰 Salary: As per company scale

How to Apply

Qualified applicants should submit:

• Updated CV
• Cover Letter
• Copies of supporting documents

📧 Email:hrrecruitment@icladdis.com

⚠️ Important: Your CV and Cover Letter must be merged into ONE PDF document. Applications submitted in other formats will be automatically rejected.

📝 Email Subject:Sales Officer

⏰ Application Deadline: August 14, 2026

Only shortlisted candidates will be contacted.