Key Duties and Responsibilities

A. Internal Control Monitoring

Conduct regular reviews of branch operations to assess compliance with approved policies, procedures, guidelines, and delegated authorities.

Review branch transactions, processes, and supporting documents to identify errors, irregularities, control weaknesses, and potential operational risks.

Ensure appropriate segregation of duties, authorization, verification, and supervisory controls.

Monitor compliance with approved branch limits, operational controls, and authorization levels.

Conduct surprise and periodic control checks as assigned.

Review cash, vault, ATM, teller, and other operational controls.

Monitor the proper handling and safeguarding of cash, documents, keys, security instruments, and other Bank assets.

B. Compliance and Regulatory Control

Monitor branch compliance with applicable National Bank of Ethiopia requirements and other relevant regulatory directives.

Ensure branch operations comply with the Bank’s internal policies and procedures.

Monitor compliance with Shariah and interest-free banking requirements applicable to branch operations.

Identify and report instances of non-compliance to the appropriate authority.

Support the implementation of regulatory and internal control recommendations.

C. Risk Identification and Management

Identify operational, financial, compliance, fraud, and process-related risks within branch activities.

Assess the adequacy and effectiveness of existing controls.

Maintain a branch-level control and risk monitoring checklist or register.

Escalate significant control deficiencies and emerging risks promptly.

Recommend appropriate preventive and corrective controls.

Follow up on identified risks until appropriate mitigation actions are completed.

D. Transaction and Document Review

Review selected transactions and supporting documents using risk-based sampling.

Verify proper authorization and documentation of financing, deposits, withdrawals, transfers, expenses, and other branch transactions.

Review customer account-opening and maintenance documentation for completeness and compliance.

Monitor the implementation of KYC, AML/CFT, and customer due diligence requirements.

Review suspense accounts, outstanding items, exception reports, and other control-sensitive accounts as assigned.

E. Fraud Prevention and Detection

Monitor branch activities for indicators of fraud, misconduct, manipulation, or unusual transactions.

Strengthen preventive controls to reduce opportunities for fraud and operational losses.

Immediately report suspected fraud, serious control breaches, or irregularities through appropriate reporting channels.

Support investigations and fact-finding activities when formally assigned.

Maintain confidentiality of sensitive control and investigation information.

F. Control Reporting and Follow-Up

Prepare periodic branch internal control reports.

Track the implementation of corrective actions and recommendations.

Escalate overdue or unresolved high-risk findings.

Maintain proper documentation and evidence of control activities.

Provide management with timely information on significant control issues.

G. Branch Advisory and Staff Awareness

Provide guidance to branch employees on internal control requirements and proper procedures.

Conduct awareness sessions on identified control weaknesses and recurring operational errors.

Promote a strong internal control and risk-awareness culture within the branch.

Advise branch management on practical measures to strengthen controls without unnecessarily disrupting customer service.

H. Coordination and Audit Support

Coordinate with Internal Audit, Risk and Compliance, Shariah Compliance, Finance, Operations, and other relevant functions when required.

Facilitate internal and external audit activities by providing requested documents and information.

Follow up on audit findings relevant to the branch.

Support the timely implementation of audit recommendations.

Avoid duplication of responsibilities between internal control, internal audit, and operational management while maintaining appropriate independence.

Minimum Qualifications and Experience

The supplied announcement does not specify the minimum educational qualification or years of experience for this position. Applicants should check the application portal for any additional eligibility requirements.

Salary and Benefits

Salary according to the Bank’s salary scale.

Attractive benefit packages.

Professional growth and career development opportunities.

The opportunity to contribute to the development of interest-free banking and financial inclusion in Ethiopia.

How to Apply for ZamZam Bank Vacancies

Interested and qualified applicants should prepare the following documents:

Application letter.

Updated CV.

Educational credentials.

Work experience documents.

Application Procedure

Submit all application documents in PDF format.

Clearly indicate the position for which you are applying.

Submit your application through the application link below.

Application Link:https://rb.gy/3rtgvg

Application Deadline: Within 7 days from the date of the announcement.

Important Notice

Only candidates who meet the stated minimum requirements will be considered.

Only shortlisted candidates will be contacted.

ZamZam Bank reserves the right to use appropriate assessment methods as part of the recruitment process.