Customer Service Officer – Maker Dashen Bank
Customer Service Officer – Maker Dashen Bank
- 1 Vacancy
- 5 Views
Experience
0 year
Employee type
Full TimePosition
Entry Level
Offer Salary
Attractive
Job Description
Dashen Bank is inviting qualified applicants and fresh graduates for the position of Customer Service Officer – Maker. The role provides front-office customer service support at Dashen Bank branches, including account maintenance, payment and collection transactions, and handling customer requests.
d to customer enquiries, and process cash and non-cash transactions at the branch.
The position is open to fresh graduates with zero years of experience.
Responsibilities
- Provide front-office customer service support at the branch.
- Handle account maintenance activities.
- Process payment and collection transactions.
- Respond to customer enquiries and requests.
- Handle cash and non-cash transactions.
- Provide appropriate support to customers regarding branch services.
- Follow the bank’s accounting procedures and banking systems.
Qualifications and Requirements
- Bachelor’s Degree in a business-related field such as Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology, or equivalent fields.
- 0 years of experience.
- Age not more than 25 years.
- Fresh graduates of 2025 G.C. and 2026 G.C. only.
- CGPA of 2.5 and above.
- Successful applicants are to be permanently assigned after six months of intensive training.
- Basic understanding of financial products and services.
- Good knowledge of banking accounting and procedures.
- Ability to respond to basic client enquiries and instructions and resolve customer issues and requests.
- Excellent command of Microsoft Office applications.
- Good command of core banking systems.
Required Documents
Applicants are required to attach:
- Degree certificate with exit exam result.
- Grade 8 certificate.
- Grade 10 certificate.
- Grade 12 certificate.
- CV.
- Job application letter.
If the applicant’s age is not displayed on the Grade 8 certificate, a birth certificate should be provided.
Vacancy Details
Vacancy Number: DB_EX/DD/003/26
Location: Branches under Dashen Bank Bahir Dar District and Dessie District
Experience: 0 years / Fresh Graduate
Application Deadline
September 17, 2026
How to Apply
Interested and qualified applicants should apply through the appropriate application link:
Bahir Dar District:https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2306&company=dashenbank
Dessie District:https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2348&company=dashenbank
